Find out all the information you need by reading our anwsers to the FAQ
The reception is open every day from 02.00pm to 7.00pm.
The arrival time must be communicated to the reception staff no later than 3 days before the arrival date.
Arrivals after 7.00pm are possible but must be agreed with the structure and may be subject to surcharge. Call the +39 055 294 755.
On the day of arrival the rooms will be available from 2 pm, you can still arrive earlier and leave your luggage in our luggage room.
The day of departure the rooms must be vacated by 11.00, then you can leave your luggage in our luggage room if you want to spend more time in Florence.
The prices reported on our website are to be considered per room.
When you make a reservation you'll be asked for your credit card details as a guarantee of your booking.
The card will be verified by requesting a pre-authorization (virtual block of the amount of the first night that will be automatically unlocked after about 15 days).
Payment will be made directly in the structure.
In case a non-refundable prepaid rate is chosen at the time of booking, the total amount of the reservation will be charged to the credit card provided by you.
Yes we accept the following credit cards:
Visa, Mastercard, CartaSì.
No problem if you choose to make your reservation without using your credit card.
Send an email to firstname.lastname@example.org and we'll be happy to give you our bank details so that you can put a down payment if requested.
If you have any question or doubt please do not hesitate to contact us:
+39 055 294 755
Yes. We have a free wifi connection you can access throughout the building. We'll give you the password at the moment you check-in.
Yes we have. It's free and completely at your disposal.
You can use it both the day of your arrival and the day of your departure.
No, there aren’t. At your arrival we’ll give you the room's key that you can keep with you during your stay and be completely independent.
We advise against reaching us by car, because we are inside the ZTL zone - limited traffic zone,.
You can find all the details at the page Location
You can park at "Garage Michelangelo", Via Ricasoli 28, 6 minutes on foot.
The cost is € 25 for 24h (if it remains a few more hours is always the same price), and can enter the ZTL, once arrived at the garage staff will communicate its plaque to the relevant offices.
We recommend the following directions to reach the garage: Piazza Cesare Beccaria, Via Dell'Agnolo, Via Verdi and Via Sant'Egidio, Via Bufalini and Via Ricasoli.
For further informations, look at Location.
The prices are to be considered per room and per night and include:
City Tax of 3,00 Euro per person per day (children under 12 are exempt), up to a maximum of 7 consecutive nights, is not included in the room rate. It’ll be add at the total amount of the stay and will be paid in Cash at the arrival.
We are very sorry but all our rooms are no-smoking areas.
It is however possible to smoke on our Terrace with View.
All the kids under the age of 2 can stay free if they sleep in the bed with the parents.
You can ask for a crib without extra fee.