Find out all the information you need by reading our anwsers to the FAQ
Our reception is open every day from 08:00 to 13:30 and from 14:00 to 19:00.
Check-in starts from 14:00 until 19:00. Check-out until 11:00
Arrivals after 19:00 It needs to be informed in advance for our staff organize the self checkin in and we will send to you the instructions to enter by your self.
The prices reported on our website are to be considered per room.
When you make a reservation you'll be asked for your credit card details as a guarantee of your booking.
The card will be verified by requesting a pre-authorization (virtual block of the amount of the first night that will be automatically unlocked after about 15 days).
Payment will be made directly in the structure.
In case a non-refundable prepaid rate is chosen at the time of booking, the total amount of the reservation will be charged to the credit card provided by you.
Yes we accept the following credit cards:
Visa, Mastercard, CartaSì.
No problem if you choose to make your reservation without using your credit card.
Send an email to firstname.lastname@example.org and we'll be happy to give you our bank details so that you can put a down payment if requested.
If you have any question or doubt please do not hesitate to contact us:
+39 055 294 755
Yes. We have a free wifi connection you can access throughout the building. We'll give you the password at the moment you check-in.
Yes we have. It's free and completely at your disposal.
You can use it both the day of your arrival and the day of your departure.
No, There isn't. At arrival we will provide you a key that will allow you to be completely independent during all your stay.
You can go directly to the structure in Via Roma 3 (between Prada and Jimmy Choo), calling the Garage at no. +39 389 886 9520 at least 30 minutes before arrival, or even send a message with Whatsapp writing "We are arriving at the Terrace on the Duomo in 30 minutes".
An operator from the Garage will come and pick up the car in front of the door of the structure.
If you enter the ZTL, don't worry because the Garage will communicate the license plate to the competent offices to avoid fines.
To return the car, you must call the garage on no. +39 389 886 9520 at least 1 hour before and the car will be brought back to the facility.
The parking rates are as follows:
- €30.00/24H for standard cars
- €35.00/24H for SUVs
- €45.00/24H for Large SUVs and Vans
- €20.00/24H for motorbikes
For every additional hour after 24 hours, the convention rate is €5/hour.
For further informations, look at Location.
The prices are to be considered per room and per night and include:
City Tax of 5,50 Euro per person per day (children under 12 are exempt), up to a maximum of 7 consecutive nights, is not included in the room rate. It’ll be add at the total amount of the stay and will be paid in Cash at the arrival.
We are very sorry but all our rooms are no-smoking areas.
It is however possible to smoke on our Terrace with View.
All children who sleep in their parents' bed stay for free.
But it's also possible request a cot for a child up to 3 years old for € 10.00 per night.